How can I pay?

Payments are made monthly in advance by direct debit, or annually in advance by direct debit, cash or cheque.

When do I pay?

Notification of your direct debit date will be sent by email.

What happens if I miss my payment?

Notification of missed payments will be sent by way of email and text messaging.  In the event that contact cannot be made your account may be suspended until agreement is reached regarding payment.

Do I get an invoice each month?

We operate with a paperless billing system. Upon request, we can email you a copy of your monthly invoice.

Can I access invoices and statements online?

Currently this function is not available. You can request invoices by emailing

How can I top-up my phone service?

You can top-up your phone service by clicking here.

Contact Support


Phone: 066 947 8811
Fax: 066 947 8969



09:00 to 17:00 Monday-Friday
(Excluding National Holidays)